Just trust me, okay?

I receive calls from pharmacies, home health agencies, etc. to obtain additional information on physicians that they're lacking in their system. This is a typical conversation I have on the phone about twice a day at work. Some people really grate on my nerves....

::phone rings::

Me: "Adult Medicine, this is Megan."

Caller: "This is Bob from Kerr Drugs. I need the DEA number on Dr. Hill."

Me: "We do not have a doctor by that name here."

Caller: The doctor's name is (full name) Hill."

Me: "We do not have a doctor by that name here." (How many times must you ask??? Would I lie to you?)

Caller: ::agitated sigh:: "Well, the prescription came from DHP Pediatrics signed by Dr. Hill."

Me: "This is Adult Medicine, let me transfer you to Pediatrics."

Caller: ::silence::


Word to the wise: please listen before you speak and get an attitude with someone who is attempting to help you. You look like a monkey and smell like one too.